What is a Custom Cancellation Policy?
It lets you set your own cancellation rules, including how much notice clients must give and whether a fee applies for late cancellations or no-shows.
Can I charge clients for late cancellations or no-shows?
Yes. You can define a cancellation window (e.g. 12 or 24 hours) and automatically charge a fee if the policy is breached.
Will clients see my cancellation policy before booking?
Yes. Your policy is clearly shown during the booking process so clients know the rules before confirming their appointment.

